WHY USE A TRAVEL AGENT?

We are often asked, “Why should I use a travel agent instead of going directly to the cruise lines to book a cruise?”  

Well, here is a list of the values we travel agents add over the cruise line.

 

  • We are not order takers! We treat each customer as we want to be treated. We strive to learn what trips our clients want and meet their needs. Then we find the cruise that meets the needs and their budget. No upselling, in fact we do our best to get you deals. We are affiliated with the country’s largest travel agency which often purchases blocks of room at a discount where we can pass the savings on to you.
 
  • We are cruise company trained and qualified. We have been through extensive training offered by each of the major cruise lines to become experts. In addition, we are experienced cruisers having been cruising since the 80’s so we have lots of tips based on personal experience.
 
  • We provide service before and after the cruise. We ensure your tickets are correct, your mealtimes are set, your room is configured properly along with sending out reminders about making sure your travel documents are all in order. After the cruise we send you a questionnaire to find out what was great on your cruise or perhaps not up to your standard. We always strive to improve our service, making your next cruise even better than the last.
 
  • We save you time. We are the ones who will do the research to ensure you are getting the cruise and benefits you want at the best price. If there are questions, we can’t answer, we are the ones who will wait on the phone for the cruise line answers.
 
  • There is no cost to you! We are paid by the cruise line and, as mentioned earlier, with our affiliate’s buying power we often can get better rates plus additional perks.